Interlibrary Loan (ILL) and "My Requests" electronic documents currently unavailable.

Incident Report for Public

Resolved

This incident has been resolved.
Posted Jan 13, 2021 - 10:36 EST

Monitoring

Our teams have implemented a solution and are monitoring the system.
Posted Jan 12, 2021 - 11:00 EST

Investigating

Users may see "File Not Found" under the Documents Available to Save/Print section of the My Requests page instead of the usual link for accessing articles and chapters delivered electronically.

Our teams are investigating the issue.
Posted Jan 12, 2021 - 10:52 EST
This incident affected: Interlibrary Loan (ILL).