All Systems Operational

About This Site

Real-time information about library system outages, service updates and planned maintenance

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational
Login ? Operational
E-Shelf ? Operational
BobCat (Books & More, Course Reserves) Operational
GetIt (Journals, Record detail page) Operational
The Arch (Articles & Databases) ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
BobCat Standard Operational
Archival Collections Operational
Privileges Guide Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
E-ZBorrow Operational
EZProxy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - This incident has been resolved.
Jan 13, 10:36 EST
Monitoring - Our teams have implemented a solution and are monitoring the system.
Jan 12, 11:00 EST
Investigating - Users may see "File Not Found" under the Documents Available to Save/Print section of the My Requests page instead of the usual link for accessing articles and chapters delivered electronically.

Our teams are investigating the issue.
Jan 12, 10:52 EST
Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 17:13 EST
Verifying - We are verifying that the maintenance update was successful on our systems.

#scheduledmaintenance
Jan 11, 08:54 EST
In progress - We have begun maintenance work. We will post updates about the work to this page.
#scheduledmaintenance
Jan 11, 05:57 EST
Scheduled -

Library catalog and systems maintenance
, Monday January 11th from 6:00 AM to 11:00 AM (EST)


The affected systems and services include:


- Library catalog (BobCat)
- Book requests
- e-journals
- Databases and ebooks
- My Library Account

To access the following services use the links below:


- My Requests page and Interlibrary Loan services
- E-ZBorrow
- EZProxy

We expect systems will be down until approximately 11:00 AM (ET). We apologize for any inconvenience.



#scheduledmaintenance
Jan 6, 14:34 EST
Jan 11, 2021
Jan 10, 2021

No incidents reported.