All Systems Operational

About This Site

This site gives real-time information about the availability of our digital systems. You'll find information about outages, service updates and planned maintenance.

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational
Login ? Operational
E-Shelf ? Operational
BobCat (Books & More, Course Reserves) Operational
GetIt (Journals, Record detail page) Operational
The Arch (Articles & Databases) ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
BobCat Standard Operational
Archival Collections Operational
Privileges Guide Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
E-ZBorrow Operational
EZProxy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Primo Server Upgrade Jul 19, 08:00 - Jul 31, 08:00 EDT
Beginning Friday, July 19th at approximately 7:00 am EDT the catalog system will enter an extended maintenance window.

There may be minor downtime periods for our online catalog and related systems between July 19 and July 31. There will be specific messages for these periods.

This maintenance window is necessary to migrate the application and data to new servers as the operating system on the current servers has reached end-of-life.

Updates will be posted throughout the project.
Posted on Jul 3, 16:09 EDT
Past Incidents
Jul 21, 2019

No incidents reported today.

Jul 20, 2019

No incidents reported.

Jul 19, 2019
Completed - Maintenance has completed ahead of schedule and service has been restored.
Jul 19, 08:43 EDT
In progress - #scheduledmaintenance
Jul 19, 07:54 EDT
Scheduled - Our online catalog and systems will be offline from 7 AM - 10 AM as part of an ongoing server upgrade.

The affected systems and service include:
- Library catalog (BobCat)
- BobCat Standard
- Book requests
- e-journals
- Databases and ebooks
- GetIt (availability information may not display)
- E-ZBorrow
- EZProxy
- Interlibrary Loan services
- My Library Account
- Marli (degraded service)

We expect to restore services by 10:00 AM (EDT).

Thank you for your patience while we do this necessary work.

Updates will be posted on this page.

#scheduledmaintenance
Jul 18, 14:46 EDT
Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - Scanners are back up and running as normal.
Jul 8, 16:52 EDT
Identified - Our book scanners are currently offline due to a software issue. The vendor has been alerted and is working on a fix.

We will post updates here as they become available.
Jul 8, 12:11 EDT
Jul 7, 2019

No incidents reported.