All Systems Operational (NYU Libraries Website)   Operational
Login   ? Operational
E-Shelf   ? Operational
BobCat (Books & More, Course Reserves)   Operational
GetIt (Journals, Record detail page)   Operational
The Arch (Articles & Databases)   ? Operational
Interlibrary Loan (ILL)   Operational
Room Reservation System   Operational
BobCat Standard   Operational
Archival Collections   Operational
Privileges Guide   Operational
MaRLI (Manhattan Research Library Initiative)   ? Operational
E-ZBorrow   Operational
EZProxy   Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Mar 19, 2018

No incidents reported today.

Mar 18, 2018

No incidents reported.

Mar 17, 2018
Completed - All online library systems have been restored.

NYU-NY: Bobst Library will reopen at 2 PM (ET) with normal spring break hours.
Mar 17, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:00 UTC
Scheduled - NYU-NY:
Bobst Library will close at 7 PM (EDT) on Friday, March 16th due to University maintenance for the building's power supply. Bobst reopens at 2 PM (EDT) on Saturday, March 17th.

Online resources and systems will be unavailable starting at 5 PM (EDT) Friday, March 16th. Systems are estimated to be restored mid-afternoon on Saturday, March 17th. Check this page for real-time system status updates.

The affected systems include:
• library catalog (BobCat)
• book requests
• e-journals
• databases and ebooks
• E-ZBorrow
• Interlibrary loan
• group study room reservations

Please plan your research accordingly. We apologize for the inconvenience.
Mar 12, 13:19 UTC
Mar 15, 2018

Resolved - 12:17 (ET) —
The issue was identified, corrected, and services restored.

Investigating - 11:15 (ET) —
Library Systems reported a networking issue in the Bobst server room. The issue affected the availability of many online systems. Libraries Systems engaged NYU IT for assistance.

Mar 14, 2018

No incidents reported.

Mar 13, 2018

No incidents reported.

Mar 12, 2018

No incidents reported.

Mar 11, 2018

No incidents reported.

Mar 10, 2018

No incidents reported.

Mar 9, 2018
Resolved - WiFi service for Bobst Library has been restored.
Mar 9, 18:24 UTC
Investigating - WiFi is currently down in Bobst Library for some users. The issue is being investigated.

We apologize for the inconvenience and will let you know when service is restored.
Mar 9, 18:03 UTC
Mar 8, 2018
Resolved - This incident has been resolved.
Mar 8, 05:01 UTC
Update - All NYU-NYC Libraries' buildings and services will resume normal hours, Thursday, March 8.

For updates about other New York Campus buildings and services see NYU Alerts -
Mar 8, 03:56 UTC
Monitoring - Due to the storm, library services closed at 3 PM today. Bobst Library building will remain open for regular study hours.

All other NYU-NYC Libraries locations are closed. We expect to resume regular hours tomorrow.

For online assistance contact, Ask a Librarian - Stay safe and warm!
Mar 7, 20:13 UTC
Mar 6, 2018

No incidents reported.

Mar 5, 2018

No incidents reported.