All Systems Operational

About This Site

This site gives real-time information about the availability of our digital systems. You'll find information about outages, service updates and planned maintenance.

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational

E-Shelf Operational

BobCat (Books & More, Course Reserves) Operational

GetIt (Journals, Record detail page) Operational

The Arch (Articles & Databases) Operational

Interlibrary Loan (ILL) Operational

Room Reservation System Operational

BobCat Standard Operational

Archival Collections Operational

Privileges Guide Operational

MaRLI (Manhattan Research Library Initiative) Operational

E-ZBorrow Operational

EZProxy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2019

No incidents reported today.

Sep 19, 2019

Library Course Reserves (ARes) maintenance - Thurs Sept 19, 6-8 pm (EDT)

Completed - The scheduled maintenance has been completed.
Sep 19, 20:00 EDT

In progress - The maintenance is currently in progress. The Course Reserves system will be unavailable until the maintenance is complete.

If the maintenance window changes we will post to this page.

#scheduledmaintenance
Sep 19, 17:36 EDT

Scheduled -

Library Course Reserves (ARes) maintenance - Thurs., September 19th 6 pm - 10 pm (EDT)

Due to system maintenance, the course reserves system will be unavailable starting at 6:00 PM (EDT) on Thurs., September 19th

We expect systems will be down until approximately 10:00 PM (EDT). We apologize for any inconvenience

#scheduledmaintenance
Sep 18, 01:38 EDT

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

NYU Libraries is experiencing a disruption to online services.

Resolved - This incident has been resolved.
Sep 13, 14:21 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 14:04 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 13, 13:52 EDT

Investigating - We are currently experiencing a service disruption.

Our teams are working to identify the root cause and implement a solution. Users accessing the Special Collections Search and exporting citations from BobCat will be affected.

We will send an additional update in 20 minutes.
Sep 13, 13:26 EDT

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

Some users may be experiencing trouble when logging in to Library online systems and services.

Resolved - Our teams have resolved the issue with login. Services that require login are available.
Sep 10, 12:31 EDT

Investigating - Some users may be experiencing trouble when logging in to online systems and services. Our teams are currently investigating.

We will post an update in the next 30 minutes

#majoroutage
Sep 10, 11:01 EDT

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.