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What to know about using NYU Libraries for Summer 2021. Updated: June 2, 2021

If you’re joining us on the NYC campus, or remotely this spring, our staff is committed to supporting your research, teaching, and learning needs remotely.

Libraries' NYU Returns page to be up-to-date on the latest information about our services, collections, spaces, and safety.

Building Access and Hours for Summer 2021

Bobst and Dibner Libraries will be open for the following services:
• contactless pickup and return of physical items
• classroom use
• walk-in and reservable remote learning and study space via Scan & Request in the NYU Mobile app.

For detailed online and on-site building and service hours, please visit our Hours page.

• Entrance to libraries is restricted to NYU cardholders with an appropriate face covering and a valid COVID-19 daily screener. No visitors will be granted access to library buildings.

Using Library Collections

• Physical library collections are closed to direct access and browsing. For more information about accessing physical library collections, please visit the Collections Access page.

• All digital collections, over 3 million items, remain available via the NYU Libraries website. The HathiTrust service will continue, providing digital access to 40 percent of the print collection.

• Physical items may be ordered online and accessed via contactless pickup, delivery, or scanning. Interlibrary Loan and E-ZBorrow services have resumed, although delivery turnaround may be delayed. Visit the Delivery Service Options for Material Not Available Electronically information on our Collections Access page.

Student & Faculty Services

• Reference and research consultations are available as remote services

Accessibility Services, and Special Collections will offer remote services.

Course Reserves services are entirely digital.

• Printing and onsite scanning services are not available at Bobst and Dibner libraries. Visit NYU IT Print Service page for information on modified locations, policies and hours of operations for printing and scanning services.

If you have questions or need help use our Ask a Librarian chat and email service.

Get a preview of what to expect for fall 2021.

May 24, 13:40 EDT

About This Site

Real-time information about library system outages, service updates and planned maintenance

This site is available via the "Status Page" link in the footer of the website. (NYU Libraries Website) Operational
Login ? Operational
E-Shelf ? Operational
BobCat (Books & More, Course Reserves) Under Maintenance
GetIt (Journals, Record detail page) Operational
The Arch (Articles & Databases) ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
BobCat Standard Operational
Archival Collections Operational
Privileges Guide Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
E-ZBorrow Operational
EZProxy Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - It appears the vendor has fixed the issue and web forms are back online.
Jul 22, 13:56 EDT
Investigating - Some of the Libraries' online forms used to request library services are currently offline because the vendor (Qualtrics) is experiencing outages.

You may received a DNS failure notice when trying to access these forms:

- Student Course Reserves Requests
- AFC service requests
- Purchase Suggestions
- Library Comments & Suggestions form
- Library Catalog feedback form
- Instruction Request form

We thank you for being patient and recommend trying the service later.

We will report any updates we have when they become available.
Jul 22, 12:03 EDT
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.