All Systems Operational

About This Site

Real-time information about library system outages, service updates and planned maintenance

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational
Login ? Operational
E-Shelf ? Operational
BobCat (Books & More, Course Reserves) Operational
GetIt (Journals, Record detail page) Operational
The Arch (Articles & Databases) ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
BobCat Standard Operational
Archival Collections Operational
Privileges Guide Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
E-ZBorrow Operational
EZProxy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance

NYUNY Bobst Library Building Closed Monday Feb. 17



Due to work on the water supply for Bobst Library, the building will be closed from 1 AM - 4 PM on Monday, February 17th.

We will re-open the building for study at 4 PM on Monday, February 17th.

Services will resume normal hours on Tuesday, February 18th.

Ask-a-Librarian will be available for limited hours on Monday.

#scheduledmaintenance
Posted on Feb 14, 10:50 EST
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020
Resolved - This incident has been resolved.
Feb 8, 09:30 EST
Identified - The Archival Collections search portal (i.e. https://specialcollections.library.nyu.edu) is experiencing slowdowns and intermittent outages. We are working on a solution and will provide updates as we have them.

Sorry for the inconvenience.
Feb 7, 21:16 EST
Feb 6, 2020
Completed - The scheduled maintenance has been completed.
Feb 6, 14:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 11:00 EST
Scheduled - We will be performing maintenance on BobCat next Thursday 2/6 during a window of 11am - 2pm (EST).

There is no expected downtime but our teams will be on-call to address any issues that arise.

There is also no expected impact on any users of Aleph, Primo Back Office or other associated backend systems.

This would only affect users (or APIs) accessing BobCat via http://bobcat.library.
Feb 6, 09:20 EST
Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020
Resolved - This incident has been resolved.
Feb 3, 16:09 EST
Monitoring - A fix has been implemented and we are monitoring the fix.

#majoroutage
Feb 3, 12:02 EST
Update - Our Systems team has restarted the application and is continuing to work on a fix for the issue.

#majoroutage
Feb 3, 11:43 EST
Investigating - Some users may be experiencing issues loading BobCat.

Our teams are working to identify the root cause and implement a solution.

We will send an additional update in 20 minutes.

#majoroutage
Feb 3, 11:07 EST