Monitoring -

Library Catalog Updates Released in January


This past fall the Libraries has been working on a system migration project to better support our online catalog and the materials we can offer our users.

The migration was be completed in early January and released on January 8th, 2024.

Here’s What to Expect

The catalog interface will look and feel very similar but will include a few big updates & features:
  • A large percentage of articles NYU subscribes to will now be findable in the catalog. You'll be able to search for books, journals, articles, and more in one location.
    • The EBSCO Discovery (EDS) article search tool on the Articles & Databases page will be retired in summer 2024.

  • Saved items will be managed directly in the catalog system. No more having to go to the external eShelf tool.
  • Streamlined requesting process. Make Interlibrary Loan and EZBorrow book requests from within the catalog for items that aren’t available at NYU.
  • We’ll be moving away from the “BobCat” branding for the catalog.

Behind the Scenes

The tools we use behind the scenes will be all new and will help our staff better manage our millions of items.

Temporary Borrowing and Requesting Changes

During January and February there changes to to borrowing and requesting services for NYUNY, NYUAD, NYUSH.



#bobcatmigration
#scheduledmaintenance

Jan 18, 2024 - 17:46 EST
Identified - #bobcatmigration
#scheduledmaintenance

Jan 01, 2024 - 13:54 EST

About This Site

Real-time information about library system outages, service updates and planned maintenance

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational
Library Catalog (Catalog Search, Course Reserves) Operational
GetIt (Journals, Record detail page) Under Maintenance
The Arch (Articles & Databases) ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
Archival Collections Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
EZBorrow Operational
EZProxy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 21:41 EST
Update -

Borrowing & Requesting Service Updates for January 2024


Following a system migration, most library services have been restored.



Remaining Services are Expected to Resume as Follows:


EZBorrow Requesting

  • EZBorrow requesting will return on January 22.
  • Starting Monday, January 22, users can once again request directly from EZBorrow.

NYUAD & NYUSH Only: from Jan 8 to Feb 1

  • A portion of our ebook records will not be included in our local library catalog during this transition period. Search NYU's main library catalog for a full listing of ebooks, videos, and other e-resources.
  • All journals, articles, and databases as well as Ebook Central ebooks are currently included in our local catalog. By February 1, we expect all e-resources to be listed in NY, Abu Dhabi, and Shanghai library catalogs.

Jan 18, 18:06 EST
Update -

Borrowing & Requesting Service Updates for December 2023 and January 2024


Due to a system migration, circulation services are different in December and January.



Services are Expected to Resume as Follows:


Wed. Jan 3 - Sun. Jan 7

  • Stacks self-service for available onsite items
  • Pickup for requested items processed before Dec. 22
  • Limited in-person circulation services

Mon. Jan 8

  • Scan requests and paging requests for locally available items, including material held offsite
  • Online loan renewals

After Jan 8

  • Self-checkout machines will be brought online at available locations on a rolling basis.
  • EZBorrow requesting will be available later in January. Eligible patrons may request books through ILL at any time, but some requests may take longer to process until the end of January.

Jan. 17 (new update): Bobst locker delivery requests placed in 2024 will start to be available for pickup

  • Bobst Locker delivery lockers will be moved back to the first floor the week of Jan. 8, but won't be operational immediately.
  • The expected earliest day for new NY Bobst Locker deliveries will be Wednesday, January 17.
  • If you need an item earlier than that date, please choose NYU Bobst instead for pickup during open hours.

NYUAD & NYUSH Only: from Jan 8 to Feb 1

  • A portion of our ebook records will not be included in our local library catalog during this transition period. Search NYU's main library catalog for a full listing of ebooks, videos, and other e-resources.
  • All journals, articles, and databases as well as Ebook Central ebooks are currently included in our local catalog. By Jan. 22, we expect all e-resources to be listed in NY, Abu Dhabi, and Shanghai library catalogs.


Due Dates and Account Statuses

  • Due dates for regular items will be pushed to January (excludes tech loans and reserves materials)
  • Items returned the last week of the semester may still show up as “checked out” in your account until January. These are not considered overdue, and the Libraries will not send overdue messages.
    • Accounts will be updated when the Libraries reopens in January

Jan 9, 13:18 EST
Update -

Borrowing & Requesting Changes for Dec. 2023 & Jan. 2024


Due to a system migration, circulation services are different this December and January.


  • Due dates for regular items will be pushed to January (excludes tech loans and reserves materials)
  • Items returned the last week of the semester may still show up as “checked out” in your account until January. These are not considered overdue, and the Libraries will not send overdue messages.
    • Accounts will be updated when the Libraries reopens in January

Important Service Changes


Fri. Dec. 8 - last day to place EZBorrow Request
  • Place requests by 5:00pm (ET)
  • After Dec. 8, use Interlibrary Loan as alternative

Mon. Dec. 18 - last day to place a request for pick up or delivery, including materials labeled “offsite”.
  • Self-service from the stacks is available. Find the item you want on the shelf and check it out on-site. Visit the circulation desk if you need assistance.
  • Pick up and delivery services will return in January 2024

Thurs. Dec. 21 - last day Library Accounts will be updated / last day to renew items
  • Changes made to your Library Account or the status of borrowed/returned items will not be reflected in your account until January.
  • No email communications about library accounts will be sent out
  • If you have a question about your account email lib-circulation@nyu.edu.
  • Last day to renew eligible items.

Fri. Dec. 22, 2023 - Weds. Jan 3, 2024
  • The Libraries’ services and buildings close early on Dec. 22 and reopens on January 3, 2024. Visit our hours page for details.
    • Self-checkout and circulation services will be unavailable after 5:00pm on Dec. 22
    • Book drop bins will be available if you wish to return items over winter break but items will not be checked in until staff return from break.


#bobcatmigration
#scheduledmaintenance

Dec 15, 16:00 EST
In progress - #bobcatmigration
#scheduledmaintenance

Dec 12, 16:17 EST
Scheduled - #bobcatmigration
Nov 20, 13:00 EST
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.