All Systems Operational

About This Site

This site gives real-time information about the availability of our digital systems. You'll find information about outages, service updates and planned maintenance.

This site is available via the "Status Page" link in the footer of the website. (NYU Libraries Website) Operational
Login ? Operational
E-Shelf ? Operational
BobCat (Books & More, Course Reserves) Operational
GetIt (Journals, Record detail page) Operational
The Arch (Articles & Databases) ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
BobCat Standard Operational
Archival Collections Operational
Privileges Guide Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
E-ZBorrow Operational
EZProxy Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Sep 20, 2019

No incidents reported today.

Sep 19, 2019
Completed - The scheduled maintenance has been completed.
Sep 19, 20:00 EDT
In progress - The maintenance is currently in progress. The Course Reserves system will be unavailable until the maintenance is complete.

If the maintenance window changes we will post to this page.

Sep 19, 17:36 EDT
Scheduled -

Library Course Reserves (ARes) maintenance - Thurs., September 19th 6 pm - 10 pm (EDT)

Due to system maintenance, the course reserves system will be unavailable starting at 6:00 PM (EDT) on Thurs., September 19th

We expect systems will be down until approximately 10:00 PM (EDT). We apologize for any inconvenience

Sep 18, 01:38 EDT
Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Resolved - This incident has been resolved.
Sep 13, 14:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 14:04 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 13:52 EDT
Investigating - We are currently experiencing a service disruption.

Our teams are working to identify the root cause and implement a solution. Users accessing the Special Collections Search and exporting citations from BobCat will be affected.

We will send an additional update in 20 minutes.
Sep 13, 13:26 EDT
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Resolved - Our teams have resolved the issue with login. Services that require login are available.
Sep 10, 12:31 EDT
Investigating - Some users may be experiencing trouble when logging in to online systems and services. Our teams are currently investigating.

We will post an update in the next 30 minutes

Sep 10, 11:01 EDT
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.