The online library catalog (BobCat) is experiencing a service outage.

Incident Report for Public

Resolved

This incident has been resolved.

Posted Jun 22, 2020 - 12:01 EDT

Monitoring

Our teams have implemented a solution and are monitoring the system.

Posted Jun 15, 2020 - 10:37 EDT

Investigating

Our teams are working to identify the root cause and implement a solution. Users may not be able to access our online catalog.

We will send an additional update in 30 minutes.

#majoroutage

Posted Jun 15, 2020 - 09:33 EDT

This incident affected: Library.nyu.edu (NYU Libraries Website), Library Catalog (Catalog Search, Course Reserves), GetIt (Journals, Record detail page), The Arch (Articles & Databases), Interlibrary Loan (ILL), Room Reservation System, Archival Collections, MaRLI (Manhattan Research Library Initiative), EZBorrow, and EZProxy.