NYU Libraries is experiencing a disruption to online services.
Incident Report for Public
Resolved
This incident has been resolved.
Posted Sep 13, 2019 - 14:21 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2019 - 14:04 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 13, 2019 - 13:52 EDT
Investigating
We are currently experiencing a service disruption.

Our teams are working to identify the root cause and implement a solution. Users accessing the Special Collections Search and exporting citations from BobCat will be affected.

We will send an additional update in 20 minutes.
Posted Sep 13, 2019 - 13:26 EDT
This incident affected: Library.nyu.edu (NYU Libraries Website), Library Catalog (Catalog Search, Course Reserves), GetIt (Journals, Record detail page), The Arch (Articles & Databases), Interlibrary Loan (ILL), Room Reservation System, Archival Collections, MaRLI (Manhattan Research Library Initiative), EZBorrow, and EZProxy.