Interlibrary Loan Service Outage

Incident Report for Public

Resolved

The server issues have been resolved and ILL service is restored.

Posted Jul 20, 2018 - 09:59 EDT

Update

We are continuing to work with hardware vendor support to identify an appropriate fix. Thank you for your continued patience and cooperation.

Service Alternatives
For books use our E-ZBorrow service.

For books not available through E-ZBorrow, or for all other types of materials submit a request to ILL staff for manual processing.

Posted Jul 19, 2018 - 12:28 EDT

Update

We are continuing to work with hardware vendor support to identify an appropriate fix.
- For books unavailable at NYU Libraries please use our E-ZBorrow service. Requests for other materials may be placed when service is restored. Thank you for your patience and cooperation.

Posted Jul 18, 2018 - 11:34 EDT

Identified

Due to a server infrastructure issue, Interlibrary Loan service is currently experiencing an unplanned outage. We are working to restore services as soon as possible and will share updates on this page.

Posted Jul 17, 2018 - 09:50 EDT

This incident affected: Interlibrary Loan (ILL).