Archival Collections/Special Collections Search issues loading search results, and intermittent outages. Use the library catalog to search and access finding aids.

Monitoring -

After our teams have identified the issues and applied temporary fixes. The team will continue to monitor the system for intermittent outages.

Jun 10, 2025 - 12:03 EDT

Investigating -

The Archival Collections/Special Collections site (specialcollections.library.nyu.edu) is experiencing issues loading search results and may have intermittent outages.

Recommended Workaround:

Use the library catalog scoped to "Special Collections" to access finding aids.

We are working diligently to restore service as soon as possible, and apologize for the inconvenience.

#majoroutage
Jun 10, 2025 - 10:38 EDT

Monitoring - Archival Collections/Special Collections Search issues are resolved, pease report any issues you notice.
Jun 02, 2025 - 13:59 EDT

Identified - The Archival Search/Special Collections search is experiencing intermittent outages.

Our teams are working on a solution.

Recommended Workaround:

Use the library catalog scoped to "Special Collections" to access finding aids.

#majoroutage
May 29, 2025 - 14:54 EDT

Monitoring - After our teams have identified the issues and applied temporary fixes. The team will continue to monitor the system for intermittent outages.
May 27, 2025 - 16:18 EDT

Investigating -

The Archival Collections/Special Collections site (specialcollections.library.nyu.edu) is experiencing issues loading search results and may have intermittent outages.

Recommended Workaround:

Use the library catalog scoped to "Special Collections" to access finding aids.

We are working diligently to restore service as soon as possible, and apologize for the inconvenience.

May 27, 2025 - 12:30 EDT

About This Site

Real-time information about library system outages, service updates and planned maintenance

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational

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Databases Operational

Interlibrary Loan (ILL) Operational

Room Reservation System Operational

Archival Collections Operational

MaRLI (Manhattan Research Library Initiative) Operational

EZBorrow Operational

EZProxy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

The Library Catalog is currently experience a service interruption. Catalog item information, links to access e-resources, and requesting services are temporarily unavailable.

Resolved - This incident has been resolved.
Jun 16, 13:30 EDT

Investigating - The vendor of our Library Catalog system is experiencing system outages. Viewing item records and call numbers, links to access e-resources, requesting options, and circulation status of items are all unavailable.

The vendors are investigating the outage.

#majoroutage
Jun 16, 12:14 EDT