Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 2025 - 09:53 EDT
Identified -

Interlibrary Loan Service (ILL) Maintenance 9AM-12PM, Reduced Reference Desk Hours 10AM-5PM on Monday, 10/13



Reference Desk Hours: Reduced hours for Reference Services at Bobst Library on Monday, October 13 for Fall Break. Bobst Reference Desk is open 10am-5pm and AAL chat services available 10am-6pm.

We will be upgrading the authentication integration for interlibrary loan on Monday, October 13th, starting at 9:00 am until approximately 12:00 pm noon (ET).

User Impact
Users will be unable to access previously delivered articles and chapters on the ILL pages, or to initiate new requests, until the upgrade has finished. Local request services for available NYU material and EZBorrow will still be available to users during the outage.

We'll provide updates through this page in case of any more extended downtime.

If you have questions or need assistance please contact the Interlibrary Loan office: lib-ill@nyu.edu

#scheduledmaintenance

Oct 10, 2025 - 14:39 EDT

About This Site

Real-time information about service updates, library system outages, and planned maintenance

This site is available via the "Status Page" link in the footer of the library.nyu.edu website.

Library.nyu.edu (NYU Libraries Website) Operational
Library Catalog (Catalog Search, Course Reserves) Operational
GetIt (Journals, Record detail page) Operational
Databases ? Operational
Interlibrary Loan (ILL) Operational
Room Reservation System Operational
Archival Collections Operational
MaRLI (Manhattan Research Library Initiative) ? Operational
EZBorrow Operational
EZProxy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 13, 2025

Unresolved incident: Interlibrary Loan Service (ILL) Maintenance 9AM-12PM, Reduced Reference Desk Hours 10AM-5PM on Monday, 10/13.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Resolved - This incident has been resolved.
Oct 10, 14:29 EDT
Update -

NYUNY - Bobst First Floor Renovation Project: Service Desk Hours open at 12PM, Oct. 9-10


The renovation of Bobst’s first floor is nearing completion! The service desk will open at 12PM tomorrow, 10/8 and 10/9 and will close at regular hours.

Sign up for our newsletter LibLink for updates and information about upcoming engagements and for updates and chances to tell us what you think.



#scheduledmaintenance

Oct 9, 11:58 EDT
Update - We are continuing to work on a fix for this issue.
Oct 9, 11:54 EDT
Identified -

NYUNY - Bobst First Floor Renovation Project: Service Desk Hours 12PM-8PM, Oct. 9-10


The renovation of Bobst’s first floor is nearing completion! The service desk will open at 12PM tomorrow, 10/8 instead of 9AM and will close at 8PM as expected.

Sign up for our newsletter LibLink for updates and information about upcoming engagements and for updates and chances to tell us what you think.




#scheduledmaintenance

Oct 8, 17:59 EDT
Oct 9, 2025
Oct 8, 2025
Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.